Refund and Cancellation Policy

Titas TV: Refund and Cancellation Policy

At Titas TV, we strive to ensure our customers have a seamless and enjoyable entertainment experience. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations as a subscriber.

1. Subscription Cancellations

You may cancel your Titas TV subscription at any time. Upon cancellation:

2. Refund Eligibility

Refunds are handled on a case-by-case basis and may be granted under the following specific circumstances:

Non-Refundable Cases:

Refunds will generally not be provided in the following situations:

3. The Refund Process

If you believe you qualify for a refund based on the criteria above, please follow this process:

  1. Contact Support: Email us at [email protected] with the subject line "Refund Request." Please include the following details:

    • The email address registered to your Titas TV account.

    • Subscription plan details and the date of the transaction in question.

    • A clear reason for your refund request.

  2. Verification: Our billing team will review your request and may ask for additional information to verify your eligibility.

  3. Processing: Once your refund is approved, it will be processed within 7–10 business days. The funds will be returned to the original payment method used for the transaction.

4. Free Trials

If you sign up for a free trial, you must cancel your subscription before the trial period ends to avoid being charged. No refunds will be issued for charges incurred because a subscription was not canceled before the trial expiration date.

5. Changes to This Policy

Titas TV reserves the right to update or modify this Refund and Cancellation Policy at any time. We will notify our users of any significant changes via email or through platform notifications. Your continued use of Titas TV after any changes are made will constitute your acceptance of the revised policy.

6. Contact Us

If you have any questions about this policy or need further assistance, please reach out to our customer support team.

📧 Email: [email protected]

We are always here to assist with any concerns you may have about your subscription. Your satisfaction is important to us, and we strive to address all issues promptly and fairly.

Thank you for choosing Titas TV!